About the Role
Dicalo Consulting Group is a premier management consulting firm specializing in business management, advisory, and setup services. We are currently seeking a proactive and detail-oriented HR Administration and Operations Officer to join our dynamic team. In this pivotal role, you will oversee day-to-day human resources and administrative functions, champion our recruitment processes, maintain accurate employee records, and ensure seamless office operations while delivering exceptional customer support within the real estate sector.
Key Responsibilities- Coordinate full-cycle recruitment activities, including drafting job postings, screening candidates, scheduling interviews, and facilitating smooth onboarding experiences.
- Manage comprehensive employee documentation, personnel files, and confidential staff records.
- Support the successful implementation of internal HR policies, procedures, and administrative processes.
- Track staff attendance, manage leave records, and oversee general employee administration.
- Oversee daily office administration to maintain a well-organized, productive, and efficient work environment.
- Handle incoming customer enquiries professionally, providing timely responses and maintaining clear communication with clients.
- Support customer relationship management initiatives to guarantee an outstanding client experience.
- Coordinate office supplies, manage vendor relationships, and handle facility maintenance requirements.
- Prepare periodic HR and administrative reports for management review.
- Bachelor degree or HND in Human Resource Management, Business Administration, Industrial Relations, or a related field.
- Minimum of 2 years of proven professional experience working specifically within the real estate industry.
- Demonstrated background in HR administration, general office operations, and personnel management.
- Solid understanding of Nigerian labor practices, recruitment, onboarding, and employee relations.
- Exceptional organizational, multitasking, and problem-solving abilities.
- Outstanding written and verbal communication skills with strong interpersonal proficiency.
- Proficiency in Microsoft Office Suite and Google Workspace tools.
- Ability to work independently and manage multiple responsibilities efficiently in a fast-paced environment.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and continuous career development.
- Collaborative, supportive, and dynamic work environment.
- Health insurance and other standard corporate benefits.