About the Role
Mulligan Hotel, a premier establishment under our private Nigerian group of companies operating across retail, hospitality, and property sectors, is looking for a results-driven Hotel Sales & Marketing Officer. In this role, you will play a pivotal part in expanding our market reach, managing high-profile client relationships, and executing strategic sales initiatives to maximize hotel occupancy and event bookings.
Key Responsibilities- Manage all daily aspects of a busy hotel sales and marketing operation, including organizing site visits and conducting prompt follow-ups.
- Identify and target potential clients through proactive outreach, cold calls, scheduled meetings, and comprehensive market surveys.
- Prepare and present compelling sales proposals, detailing available services, pricing structures, and promotional discounts.
- Oversee room bookings and event reservations to ensure seamless availability and precise client arrangement.
- Conduct price negotiations on behalf of hotel management to secure favorable agreements for all parties involved.
- Collaborate closely with internal departments to monitor guest service quality and ensure memorable client stays.
- Maintain long-term client relationships to gather feedback and secure repeat business and referrals.
- Establish annual sales budgets and implement targeted strategies to achieve and exceed organizational revenue goals.
- Bachelor's degree in Marketing, Social Management, or a related field.
- 5 to 7 years of proven experience in hotel sales, marketing, or customer-facing hospitality roles.
- Strong digital marketing skills and proficiency in tools such as Excel, PowerPoint, Word, and Canva.
- Familiarity with property management systems like Opera is highly desirable.
- Exceptional organizational, time-management, and multitasking abilities.
- Confident communication, presentation, and negotiation skills.
- Competitive salary with performance-based incentives.
- Opportunities for professional growth within a leading Nigerian hospitality group.
- Dynamic and supportive work environment.