Hotel General Manager

Precious Palm Royal Hotel | Edo, Nigeria

Full-Time Posted 2 weeks ago 33 views

About the Role

Precious Palm Royal Hotel is a premier resort strategically located along the Lagos-Benin Expressway in Isiohor, Ugbowo, Benin City, adjacent to the Nigerian Army School of Supply and Transport Headquarters. We are seeking a dynamic and results-driven Hotel General Manager to oversee our comprehensive resort operations and elevate our guest experience to new heights.

Key Responsibilities
  • Oversee daily hotel operations across front office, housekeeping, food and beverage, events, and maintenance departments.
  • Manage operational budgets, monitor revenue streams, control costs, and implement effective strategies to meet profitability targets.
  • Supervise, mentor, and coach department heads while establishing high performance and service standards.
  • Ensure strict compliance with local health, safety, security regulations, and industry best practices.
  • Build and maintain strong relationships with corporate clients, VIP guests, and individual patrons to drive repeat business.
  • Coordinate major events, manage local marketing initiatives, and oversee vendor procurement processes.

Qualifications
  • Bachelor degree in Hospitality Management, Business Administration, or a related discipline. Advanced degrees or certifications are an advantage.
  • Proven professional experience in a senior management role such as General Manager or Operations Manager within the hospitality sector.
  • Strong financial acumen including budgeting, forecasting, and cost control using modern property management systems.
  • Demonstrated leadership skills with a proven track record in staff development and team supervision.
  • Exceptional interpersonal, communication, and conflict-resolution abilities.
  • Familiarity with the Nigerian hospitality market and corporate sales strategies.

Benefits
  • Competitive salary package commensurate with experience.
  • Performance-based bonuses and incentives.
  • Opportunities for professional growth and career advancement.
  • HMO health insurance coverage.
  • On-site accommodation and feeding support where applicable.

Skills

Hotel Management Operations Management Budgeting & Forecasting Revenue Management Customer Service Team Leadership Sales & Marketing Vendor Management
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