About the Role
We are seeking a dynamic and results-driven Head, Recovery to lead our loan recovery and collections function at a leading financial institution in Nigeria. In this critical leadership role, you will provide strategic direction to improve portfolio quality, minimize delinquency, and maximize recoveries from non-performing and overdue loans while ensuring strict adherence to regulatory standards and internal policies.
Key Responsibilities- Develop and execute comprehensive loan recovery and collections strategies to reduce non-performing loans.
- Lead the end-to-end recovery process for delinquent, overdue, and high-risk accounts.
- Monitor portfolio delinquency metrics, track recovery performance against targets, and establish robust recovery plans.
- Oversee high-stakes customer negotiations, debt restructuring, and structured repayment arrangements.
- Collaborate cross-functionally with Credit, Loan Monitoring, Risk, Legal, and Branch teams to enhance overall asset quality.
- Manage external legal recovery partners and oversee legal actions in compliance with statutory frameworks.
- Prepare comprehensive periodic recovery reports for Executive Management and the Board.
- Mentor, coach, and manage a high-performing Recovery team to achieve operational excellence.
- Bachelor's degree in Accounting, Finance, Economics, Banking and Finance, Business Administration, or a related discipline.
- A relevant professional qualification or a Master's degree will be an added advantage.
- Minimum of 7 to 10 years of progressive experience, with substantial leadership tenure in a senior recovery or collections role within the financial sector.
- Deep expertise in debt collection, credit risk management, and loan portfolio optimization within commercial or microfinance banking.
- Demonstrated ability to meet aggressive recovery targets and work effectively under pressure.
- Exceptional negotiation, analytical, communication, and leadership capabilities with uncompromising integrity.
- Competitive and attractive remuneration package aligned with industry standards.
- Significant leadership exposure and opportunities for career advancement.
- A collaborative, performance-driven work environment that fosters professional growth.
- Direct impact on the institution's financial stability and sustainable economic growth.