About the Role
PalmPay is building a revolutionary ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating unique customer experiences and offering unmatched scale to our partners. We are currently seeking a strategic and results-driven Head of Sales to lead our commercial operations, scale our expansive field team, and deliver measurable business growth across Nigeria.
Key Responsibilities- Take full ownership of PWT revenue, transaction volume, merchant acquisition, deployment, activity, retention, and operating costs.
- Lead and manage a 200+ person field and offline sales team comprising Business Developers, BDMs, and regional management.
- Develop and execute comprehensive strategies to grow revenue, expand the merchant base, and increase market presence.
- Drive the deployment of Business Account Numbers and payment signage while ensuring long-term merchant productivity and activity.
- Identify high-potential markets and optimize workforce allocation based on performance metrics and opportunities.
- Establish clear regional, team, and individual targets, fostering a culture of strong execution and accountability.
- Monitor business performance continuously, identify operational gaps, and implement rapid solutions.
- Design effective incentive and performance management structures to maximize team productivity and retention.
- Manage business investments, headcount, and operating costs with a strict focus on return on investment and efficiency.
- Collaborate cross-functionally with Operations, Risk, Product, and Marketing teams to optimize overall business performance.
- Minimum of 5 years of senior-level experience in sales, commercial operations, or business leadership roles.
- Proven track record of managing large-scale field sales or merchant acquisition teams exceeding 200 employees.
- Extensive background in FinTech, payments, banking, merchant acquiring, or agency banking industries.
- Deep understanding of the Nigerian merchant payments ecosystem and offline sales environment.
- Strong commercial, analytical, and data-driven mindset with expertise in financial management and cost control.
- Exceptional leadership, problem-solving, and cross-functional stakeholder management skills.
- Competitive salary package with performance-based bonuses and incentives.
- Comprehensive health insurance coverage for you and your dependents.
- Opportunities for professional growth and leadership development in a fast-paced FinTech environment.
- Collaborative and dynamic workspace with a talented, mission-driven team.