About the Role
Malteser International is looking for a compassionate and driven Gender Based Violence (GBV) Case Worker to join our humanitarian mission in Borno State. In this role, you will play a critical part in protecting vulnerable women and girls, facilitating access to essential services, and upholding the highest standards of survivor-centered care within our Women and Girls’ Safe Spaces.
Key Responsibilities- Support the coordination and supervision of daily activities within Women and Girls’ Safe Spaces (WGSS).
- Maintain regular contact with community-based social workers to identify cases requiring support and provide timely case management from initial assessment to closure.
- Deliver basic emotional and psychosocial support to women, girls, and their families.
- Assess individual needs and facilitate access to material assistance, non-food items, dignity kits, and medical transportation.
- Refer and accompany clients to appropriate service providers while nurturing strong relationships with community stakeholders.
- Lead weekly case management meetings, track progress, and promptly escalate emergencies to the Protection Officer.
- Promote teamwork and adhere strictly to organizational policies, safeguarding guidelines, and the code of conduct.
- Bachelor’s Degree in Science, Social Sciences, or a related field.
- At least two years of relevant professional experience in GBV case management, protection, social work, or psychosocial support.
- Solid understanding of GBV guiding principles, survivor-centered case management, and the do-no-harm principle.
- Familiarity with safeguarding, PSEA, and accountability to affected populations.
- Experience using Inter-Agency Case Management forms and the GBVIMS/Primero platform is highly desirable.
- Strong interpersonal, active-listening, and communication skills.
- Proficiency in MS Office and fluency in English; knowledge of local languages such as Hausa and Kanuri is an advantage.
- Competitive salary based on the Malteser International salary grade.
- Comprehensive health insurance package for individuals and families.
- Group Life Insurance premium.
- 13th-month pay and various leave types including annual, academic, wedding, and compassionate leave.