About the Role
Berger Paints Nigeria Plc, a renowned leader in the manufacturing and distribution of quality paints and coatings, is seeking a professional, friendly, and customer-focused Front Desk Personnel. As the first point of contact for our esteemed clients, you will play a pivotal role in shaping public perception, delivering stellar service, and ensuring every visitor enjoys a seamless and memorable experience at our facility.
Key Responsibilities- Welcome and attend to customers and visitors in a warm, courteous, and professional manner.
- Serve as the primary contact by responding to customer inquiries and directing them appropriately.
- Maintain an organized, clean, and welcoming reception and Experience Centre environment.
- Schedule appointments, manage visitor logs, and coordinate smooth customer visits.
- Handle incoming telephone calls, emails, and general correspondence promptly and professionally.
- Support product demonstrations, promotional activities, and customer engagement initiatives.
- Gather valuable customer feedback and escalate complaints or concerns for timely resolution.
- Provide essential administrative support, including documentation, record keeping, and front desk inventory management.
- Minimum of a OND/HND/BSc in Business Administration, Communications, or a related field.
- Proven experience as a receptionist, front desk officer, or customer service representative.
- Exceptional verbal and written communication skills with a polished professional presentation.
- Proficiency in using office software, including Microsoft Office Suite.
- Candidate must reside on Lagos Island or its immediate environs to ensure seamless proximity to the workplace.
- Competitive salary package commensurate with industry standards.
- Opportunities for professional growth within a globally partnered manufacturing leader.
- Health insurance and other staff welfare incentives.
- A vibrant, collaborative, and inclusive work environment.