About the Role
First Excelsia, a leading Human Resources and Management Consulting firm, is seeking a professional, articulate, and organized Front Desk Officer for our client located in Abule Egba, Lagos. In this role, you will serve as the crucial first point of contact for all visitors, clients, and staff, ensuring they experience a warm, efficient, and welcoming environment from the moment they arrive. The ideal candidate will combine a pleasant disposition with sharp administrative skills to keep the front office running seamlessly.
Key Responsibilities- Welcome and attend to visitors, clients, and guests in a professional and courteous manner.
- Receive, screen, and direct phone calls, messages, and general inquiries to the appropriate personnel.
- Manage appointment schedules and ensure the reception area remains tidy, organized, and professional at all times.
- Handle incoming and outgoing correspondence, courier services, and deliveries efficiently.
- Maintain accurate visitor logs, records, and provide general administrative support to various departments.
- Perform other related front office duties and ad-hoc tasks as assigned by management.
- Minimum of an SSCE or OND qualification from a recognized institution.
- Previous work experience in a front desk, receptionist, or customer service role is a strong added advantage.
- Exceptional verbal and written communication skills with strong interpersonal abilities.
- A pleasant, professional, customer-focused disposition and a neat, well-presented appearance.
- Strong organizational, time-management, and multitasking capabilities.
- Basic proficiency in Microsoft Office applications (Word, Excel) is an advantage.
- Must be reliable, punctual, and capable of handling inquiries with tact and discretion.
- Competitive monthly gross remuneration of N80,000.
- Opportunity to build a rewarding career path within a supportive corporate environment.
- Gain valuable experience working with a reputable management consulting firm and its esteemed clients.