About the Role
Total Data Limited, a leading internet service provider since 1994, is seeking a dedicated Front Desk Officer to manage our reception area and ensure seamless daily operations. You will be responsible for creating a welcoming environment while maintaining professional standards and supporting our team's administrative needs.
Key Responsibilities- Manage reception area operations and greet visitors with professionalism and warmth
- Answer, screen, and redirect incoming calls while taking accurate messages
- Register and dispatch incoming mail to appropriate departments promptly
- Maintain and ensure proper completion of visitor registration forms
- Monitor and respond to email inquiries from multiple company addresses in a timely manner
- Schedule meetings and appointments, and communicate details to relevant staff
- Provide administrative support to HR and other departments as needed
- Prepare weekly reports and maintain accurate records
- Ensure confidentiality and security of sensitive information
- Perform additional duties as assigned by management
- Bachelor's Degree (minimum requirement)
- Proficient in Microsoft Office Suite, particularly Excel and Word
- Excellent written and verbal communication skills
- Strong phone etiquette and customer service orientation
- Outstanding organizational and multitasking abilities
- Keen attention to detail and accuracy
- Knowledge of HR policies and office procedures
- Professional demeanor with a customer-focused mindset