About the Role
PC Planet, Nigeria's leading online technology retailer, is seeking a dedicated Front Desk Officer to join our dynamic team. As the first point of contact for our clients and visitors, you will embody our commitment to excellence and exceptional customer service while managing critical reception and administrative functions.
Key Responsibilities- Greet and welcome guests, clients, and visitors with professionalism and warmth
- Answer, screen, and professionally forward telephone calls and inquiries
- Manage all incoming and outgoing correspondence including emails, packages, and mail
- Maintain accurate visitor logs and issue access badges when required
- Provide precise information about the company, services, and products to clients and visitors
- Schedule, confirm, and coordinate appointments and meetings efficiently
- Maintain a clean, organized, and presentable reception area
- Perform administrative tasks including filing, data entry, and record management
- Coordinate with other departments to resolve inquiries promptly
- Support office operations by ordering supplies and monitoring inventory levels
- Bachelor's Degree in any relevant field
- 1-2 years of proven experience in reception, customer service, or administrative roles
- Excellent communication and interpersonal skills
- Professional demeanor and strong organizational abilities
- Proficiency in Microsoft Office and telephone systems
- Ability to multitask and manage priorities effectively