About the Role
Zoom Exclusive Dental Care, Nigeria's fastest-growing dental clinic with premier locations in Abuja, Lagos, and Port Harcourt, is looking for a vibrant and professional Front Desk Officer to join our dynamic team. In this pivotal role, you will be the first point of contact for our valued patients, ensuring they receive a warm, confident, and welcoming reception that reflects our commitment to excellence.
Key Responsibilities- Greet and welcome patients and visitors with a warm, confident, and professional demeanor.
- Manage front-desk operations, including handling inquiries in person, via phone, and through digital channels.
- Maintain excellent telephone etiquette and direct calls or take messages accurately.
- Handle patient check-ins, appointment scheduling, and basic administrative tasks with strong organizational skills.
- Maintain a polished and professional appearance with an exemplary dress sense at all times.
- Collaborate effectively with clinical and administrative staff to ensure smooth daily operations.
- Minimum of an OND or HND in a relevant discipline.
- Minimum of 1 year of hands-on experience in a front-desk, customer service, or related administrative role.
- Excellent spoken English with exceptional eloquence and clear communication skills.
- Strong interpersonal skills with a natural flair for customer service.
- Good computer literacy and proficiency in office productivity tools.
- Strong multitasking abilities and keen attention to detail.
- Competitive salary package.
- Paid annual leave and robust employee benefits.
- Opportunities for professional growth within Nigeria's fastest-growing dental clinic.