About the Role
Kesona Eye Centre is a premier eye care facility dedicated to providing holistic vision care and tailored treatment recommendations that significantly impact our patients quality of life. We are currently seeking a vibrant, organized, and customer-focused Front Desk and Office Assistant to join our dedicated team in Nigeria. In this role, you will be the first point of contact for our patients, creating a warm, welcoming, and professional environment from the moment they walk through our doors or contact our facility.
Key Responsibilities- Welcome and attend to all visitors, patients, and clients in a professional, courteous, and empathetic manner
- Answer, screen, and direct phone calls while handling general inquiries with clarity and politeness
- Manage patient appointments, handle correspondence, and maintain accurate basic office records
- Assist the administrative team with general clerical duties, documentation, and routine data entry
- Keep the reception and waiting areas neat, organized, and fully compliant with health and safety standards
- Support clinical and administrative staff with day-to-day office tasks to ensure seamless clinic operations
- Possess strong verbal and written communication skills with exceptional interpersonal abilities
- Display a consistently professional, pleasant, and approachable attitude
- Demonstrate excellent organizational, multitasking, and time-management skills
- Possess basic computer literacy, including proficiency in Microsoft Office applications
- Previous work experience in a front desk, receptionist, or administrative support role will be an added advantage
- Demonstrate the ability to work independently with minimal supervision as well as collaboratively within a team
- Competitive salary package commensurate with experience
- Opportunities for professional growth within a reputable healthcare organization
- A supportive, health-focused, and friendly working environment