Front Desk / Admin Operations Officer

Swift Consulting | Lagos, Nigeria

Full-time Posted today 0 views

About the Role

Swift Consulting is a premier business support organization offering expert services ranging from HR consulting and facility management to health insurance brokerage. We are currently recruiting a dynamic and customer-focused Front Desk / Admin Operations Officer to join our esteemed client, a leading architectural firm in Nigeria. In this vital role, you will serve as the primary point of contact for clients, ensuring seamless daily office operations and providing robust administrative support to our professional team.

Key Responsibilities
  • Welcome and attend to clients, visitors, and guests with utmost professionalism.
  • Manage incoming calls, official emails, correspondence, and general enquiries.
  • Maintain a clean, organized, and welcoming reception area and office environment.
  • Schedule meetings, appointments, and coordinate executive calendars accurately.
  • Provide comprehensive administrative support to architects, management, and team members.
  • Prepare, organize, and maintain company documents, records, and digital files.
  • Handle incoming and outgoing correspondence, mail, and corporate deliveries.
  • Monitor office supplies inventory and coordinate prompt replenishment when necessary.
  • Liaise professionally with vendors, service providers, clients, and external stakeholders.
  • Assist with basic procurement, expense tracking, and routine administrative processes.
Qualifications
  • Bachelor’s Degree or HND in Business Administration, Office Administration, or a related field.
  • Minimum of 2 to 4 years of proven experience in front desk management, administration, or office operations.
  • Prior experience within an architectural, construction, engineering, or professional services firm is a strong advantage.
  • Exceptional verbal and written communication, interpersonal, and customer service skills.
  • Strong organizational, time-management, and multitasking abilities.
  • Proficiency in Microsoft Office Suite including Word, Excel, and Outlook.
  • Impeccable telephone etiquette, professional grooming, and high attention to detail.
  • Ability to handle confidential company information with utmost discretion and integrity.
Benefits
  • Competitive salary package commensurate with industry standards.
  • Opportunities for professional growth and career development within a supportive work environment.
  • Health insurance brokerage support and other corporate employee benefits.

Skills

Front Desk Management Administrative Support Office Operations Customer Service Calendar Management Microsoft Office Suite Vendor Coordination Record Keeping
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