About the Role
We are seeking a proactive, customer-focused, and experienced Food & Beverages Supervisor to oversee daily food and beverage operations, supervise staff performance, and ensure excellent service delivery at our premier beach resort.
Key Responsibilities- Supervise daily restaurant and bar operations to ensure smooth, efficient, and timely service delivery.
- Coordinate staff schedules, shift activities, and monitor daily performance, grooming, and adherence to service standards.
- Maintain high standards of food safety, sanitation, hygiene, and cleanliness across all service areas.
- Handle guest inquiries and complaints professionally to ensure maximum satisfaction.
- Monitor stock levels, requisitions, and consumption to minimize inventory wastage and control costs.
- Collaborate with the kitchen, housekeeping, and procurement departments for seamless resort operations.
- Provide coaching, training, and constructive feedback to team members to boost service quality.
- Prepare accurate daily operational reports covering sales, attendance, and guest feedback.
- Degree, HND, or OND in Hospitality Management, Food and Beverage Management, or a related discipline.
- Proven supervisory experience in food and beverage operations within a hotel, resort, or restaurant.
- Strong knowledge of customer service best practices, food safety, and hygiene standards.
- Excellent organizational, problem-solving, and inventory management abilities.
- Ability to thrive under pressure and manage multiple priorities efficiently.
- Flexibility to work shifts, weekends, and public holidays as needed.
- Competitive salary with performance incentives.
- Staff meals and resort employee discounts.
- Opportunities for professional growth and hospitality career advancement.