About the Role
Hyatt is guided by its core purpose: to care for people so they can be their best. As a global hospitality leader with over 1,000 properties, we are committed to delivering authentic and memorable experiences to our guests. We are currently looking for a dynamic and dedicated Team Leader - Bar to join our vibrant Food and Beverage team, where you will play a crucial role in maintaining our world-class beverage standards and delivering exceptional guest satisfaction.
Key Responsibilities- Supervise daily bar operations to ensure flawless service delivery, beverage quality, and adherence to Hyatt brand standards.
- Lead, mentor, and motivate bar associates, providing on-the-job coaching and performance support.
- Monitor beverage preparation and presentation while managing inventory levels and controlling wastage.
- Ensure accurate billing, efficient POS operations, and strict adherence to cash-handling procedures.
- Handle guest enquiries and resolve complaints professionally and promptly.
- Promote beverage sales through responsible upselling techniques.
- Maintain immaculate standards of cleanliness, hygiene, and safety across the bar area.
- Collaborate effectively with other hotel departments to ensure seamless guest experiences.
- Minimum of an OND or equivalent in Hospitality Management, Food and Beverage Service, or a related field.
- 2 to 3 years of relevant experience in bar operations within an upscale hotel, restaurant, or hospitality establishment.
- Previous supervisory or team leadership experience will be a distinct advantage.
- Comprehensive knowledge of alcoholic and non-alcoholic beverages, cocktail curation, and modern bar service standards.
- Strong understanding of inventory control, beverage cost management, and POS systems.
- Excellent communication, interpersonal, leadership, and customer-service skills.
- Working knowledge of hygiene, food safety, and responsible alcohol service practices.
- Flexibility to work varied shifts, weekends, and public holidays as business demands.
- Competitive salary and service charge opportunities.
- Comprehensive health insurance coverage.
- Continuous professional development and global career growth opportunities with Hyatt.
- Staff meals and uniform provided.
- Employee assistance and wellness programs.
Skills
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