About the Role
VDT Communications Limited is a premier provider of turnkey data communication solutions in Nigeria, dedicated to driving enterprise network transformation. We are currently seeking a dynamic and skilled Field Service Engineer to join our expanding Technical Support Group based in Lagos. In this critical field-based role, you will ensure our clients enjoy reliable, high-performance telecommunications services by managing on-site installations, resolving network faults, and performing rigorous maintenance.
Key Responsibilities- Install, configure, maintain, and troubleshoot telecommunications and network equipment on client sites.
- Conduct on-site commissioning, testing, and rapid fault resolution to minimize downtime.
- Perform scheduled preventive and corrective maintenance on network infrastructure.
- Carry out comprehensive site surveys and deliver actionable technical recommendations.
- Collaborate closely with the Network Operations Center (NOC) to resolve complex service issues.
- Prepare accurate service reports, maintenance logs, and technical documentation after field activities.
- Ensure all engineering and field operations adhere strictly to company safety standards.
- Participate in emergency maintenance activities and provide after-hours support when required.
- Bachelor's degree or HND in Electrical/Electronics Engineering, Telecommunications, Computer Engineering, or a related discipline.
- 2 to 4 years of hands-on professional experience in field engineering, telecommunications, or ISP operations.
- Solid understanding of network infrastructure, fiber optics, wireless technologies, and transmission systems.
- Strong problem-solving abilities and capacity to work effectively under pressure in challenging field environments.
- Excellent communication and customer service orientation.
- Flexibility and willingness to travel frequently to customer and network sites.
- Relevant professional certifications will be a distinct advantage.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance and medical coverage.
- Continuous professional development and training opportunities.
- Dynamic, collaborative, and innovative work environment with a leading telecom brand.