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Field Agent (Merchant Onboarding)

Kimberly Ryan | Lagos, Nigeria

Full-Time Posted today 4 views

About the Role

Kimberly Ryan is hiring a dedicated Field Agent to drive merchant onboarding for our innovative live device registry product across assigned market clusters in Lagos. In this dynamic, people-facing role, you will play a crucial part in expanding our network by engaging directly with device sellers and phone shop owners to build trust, promote security, and ensure active platform utilization.

Key Responsibilities
  • Visit phone shops and device sellers in assigned Lagos market clusters systematically, shop by shop.
  • Clearly explain the product value proposition, addressing merchant concerns regarding device security and stock authenticity.
  • Sign up merchants on the spot, assisting with account creation and proper setup.
  • Help merchants register their device inventories to guarantee active and genuine platform usage.
  • Build and maintain strong professional relationships with merchants, encouraging ongoing usage and the issuance of buyer certificates.
  • Maintain accurate daily logs of visited shops, successful sign-ups, and registered devices for comprehensive reporting.
  • Represent Kimberly Ryan with utmost honesty, professionalism, and integrity at all times.
Qualifications
  • OND, HND, or BSc in Marketing or any related field.
  • Prior proven experience in field sales, merchant acquisition, or fintech agent networks is a strong advantage.
  • Confident, personable communication skills with a natural ability to approach merchants and offer genuine assistance.
  • Self-motivated, disciplined, and capable of managing daily field operations with minimal supervision.
  • Uncompromising standards of honesty, reliability, and trustworthiness.
  • Comfortable using smartphones proficiently for product demonstrations, device registration, and activity tracking.
  • Fluent in English and at least one local language commonly spoken in target Lagos markets.
Benefits
  • Competitive base salary with performance-based incentives.
  • Comprehensive professional training and continuous career development opportunities.
  • Health insurance coverage and other statutory employee benefits.
  • Dynamic, supportive, and growth-oriented work environment with a leading African HR solutions firm.

Skills

Field Sales Merchant Acquisition Agent Network Management Relationship Management Communication Smartphone Proficiency
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