Experienced Hotel Waiter / Waitress

Teestone Hotels & Apartment | Lagos, Nigeria

Full-Time Posted today 0 views

About the Role

Teestone Hotel & Apartments is a premier modern boutique hotel located in the peaceful neighborhood of Ikeja, just 15 minutes from Murtala Muhammed International Airport. We pride ourselves on offering a contemporary hospitality experience for business travelers, vacationers, and guests seeking comfort and convenience. We are currently seeking a professional, courteous, and customer-focused Hotel Waiter / Waitress to join our vibrant hospitality team and ensure our guests receive top-tier dining service.

Key Responsibilities
  • Welcome guests warmly and assist them with seating arrangements in the dining area.
  • Present menus and provide detailed, enthusiastic information about food and beverage offerings.
  • Take accurate food and drink orders and communicate them promptly to the kitchen and bar.
  • Serve meals and beverages efficiently, maintaining proper etiquette and professional standards.
  • Check on guests regularly during their meals to ensure complete satisfaction and address concerns.
  • Process guest bills and handle cash or electronic payments accurately.
  • Set up, clear, and sanitize tables before, during, and after service.
  • Maintain impeccable cleanliness and organization of the dining area and service stations.
  • Adhere strictly to food safety, hygiene, and hotel operational standards at all times.
  • Assist with banquet, conference, and special event services as required by management.
  • Collaborate seamlessly with kitchen and restaurant staff to ensure smooth daily operations.

Qualifications
  • Minimum of SSCE or OND qualification from a recognized institution.
  • Proven previous experience working as a waiter, waitress, or in a similar hospitality role.
  • Exceptional verbal communication and interpersonal skills.
  • Strong customer service orientation with a friendly and approachable demeanor.
  • Ability to work flexible shifts, including weekends, evenings, and public holidays.
  • Immaculate personal grooming and a professional, polished appearance.
  • Ability to thrive and maintain composure in a fast-paced hotel environment.

Benefits
  • Competitive salary with opportunities for tips and performance incentives.
  • Comprehensive staff meal plan during shifts.
  • Continuous professional development and hospitality training programs.
  • A supportive, dynamic, and professional work environment in central Ikeja.

Skills

Food and Beverage Service Customer Service Order Taking Point of Sales (POS) Food Safety & Hygiene Interpersonal Skills Time Management
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