About the Role
Wertvoll Consulting Services is a premier hospitality consulting firm headquartered in Lekki, Lagos, Nigeria, specializing in asset optimization, profitability maximization, and operational excellence for elite hotels, resorts, and boutique properties. Led by Principal Consultant Mazi Collins Ugochukwu Nwangwu, we deliver tailored interventions that transform underperforming assets and scale high-growth brands. We are currently seeking an experienced and detail-oriented Executive Housekeeper to lead our housekeeping and laundry departments, ensuring that the highest standards of cleanliness, hygiene, and guest satisfaction are consistently achieved across our client properties.
Key Responsibilities- Manage and oversee all daily housekeeping operations, including guest rooms, public areas, back-of-house spaces, and laundry facilities.
- Develop, implement, and monitor rigorous cleaning schedules, standard operating procedures, and quality control checklists.
- Recruit, train, mentor, and evaluate housekeeping staff to foster a culture of excellence, accountability, and professionalism.
- Conduct regular property inspections to ensure compliance with health, safety, and brand sanitation standards.
- Manage inventory control for cleaning supplies, linen, guest amenities, and equipment while minimizing waste and controlling operational costs.
- Collaborate seamlessly with the front desk and maintenance departments to ensure swift room turnovers and address maintenance issues promptly.
- Handle guest feedback and special requests professionally and efficiently to guarantee an exceptional hospitality experience.
- Minimum of 3 to 5 years of proven experience in housekeeping management within upscale hotels, resorts, or hospitality environments.
- Relevant academic qualifications in Hospitality Management, Business Administration, or a related field.
- Exceptional leadership, interpersonal, and communication skills with a strong customer-service orientation.
- In-depth knowledge of modern cleaning chemicals, equipment, safety regulations, and sanitation standards.
- Strong organizational abilities with keen attention to detail and proficiency in inventory management.
- Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
- Competitive salary package commensurate with experience and industry standards.
- Opportunities for professional growth and career advancement within a leading hospitality consulting firm.
- Comprehensive health insurance and other attractive employee welfare benefits.
- Dynamic, supportive, and professional work environment in the heart of Lekki, Lagos.