About the Role
Marriott International, Inc. is a leading global lodging company dedicated to putting people first, pursuing excellence, and delivering unforgettable guest experiences. At the iconic Sheraton Lagos Hotel, we are currently seeking a dynamic and professional Executive Assistant to provide seamless administrative and operational support. In this role, you will act as the primary point of contact for office visitors, manage vital correspondence, and maintain organized filing systems to ensure maximum efficiency. If you possess exceptional organizational skills and a passion for hospitality, we invite you to join our world-class team in Nigeria.
Key Responsibilities- Greet visitors warmly, determine the nature of their visit, and direct or escort them to the appropriate destination.
- Open, review, and prepare responses to routine correspondence, attaching relevant files as needed.
- Take, transcribe, and distribute accurate meeting minutes to relevant stakeholders.
- Handle incoming and outgoing mail, and transmit information efficiently using digital tools, mail, or facsimile machines.
- Create, manage, and update comprehensive computer- and paper-based filing systems for records, reports, and documents.
- Prepare professional letters, memos, spreadsheets, databases, and presentations using standard office software.
- Enter, retrieve, and update information in computer databases to manage records and respond to guest inquiries.
- Document and promptly communicate all guest requests and complaints to the appropriate hotel departments.
- Proven experience as an Executive Assistant, Administrative Assistant, or in a similar professional support role.
- Exceptional verbal and written communication skills in English, with a professional telephone etiquette.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and database management.
- Strong organizational, time-management, and multitasking abilities with great attention to detail.
- Ability to maintain strict confidentiality regarding proprietary company information and guest data.
- A customer-centric attitude with the ability to anticipate guest needs and handle complaints gracefully.
- Physical ability to move, lift, and carry objects weighing up to 10 pounds without assistance.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance coverage and wellness programs.
- Global employee travel discounts across Marriott International hotel brands.
- Continuous professional development, training, and clear career advancement pathways.
- A supportive, diverse, and inclusive workplace culture that values employee well-being.