About the Role
GoMyCode is building the future of digital learning across the African continent by training top talent in cutting-edge technologies and connecting them with global digital opportunities. We are seeking a passionate and driven Educational Consultant (Sales Representative) to join our vibrant team in Nigeria and play a pivotal role in shaping our students' educational journeys.
Key Responsibilities- Make outbound customer calls to promote and sell GoMyCode training programs, meeting or exceeding monthly sales targets.
- Advise prospective students by asking targeted questions, understanding their needs, and recommending the ideal training path.
- Provide exceptional after-sales service, handling student inquiries and collaborating with internal departments to resolve complaints.
- Manage customer interactions, schedule meetings, handle email and phone follow-ups, and process registration renewals.
- Accurately input and update customer data, notes, and lead statuses in the CRM.
- Participate in marketing activities, live events, and conferences to generate interest and build brand awareness.
- Encourage continuous feedback from students and instructors to enhance learning quality and program outcomes.
- Identify and execute up-selling and cross-selling opportunities for various tech courses.
- Hold a University Degree from a reputable institution.
- Possess at least 1 year of professional work experience, preferably within a fast-paced start-up environment.
- Demonstrated background in sales or customer support roles.
- Excellent communication, interpersonal, and conflict-resolution skills with a proactive, problem-solving mindset.
- Strong organizational skills with the ability to prioritize tasks, manage leads efficiently, and work both independently and collaboratively.
- Deep passion for education technology and a positive, enthusiastic attitude toward continuous learning.
- Join an ambitious, world-class team determined to disrupt and transform the African education technology industry.
- Experience the excitement of a high-growth start-up environment where your decisions directly impact company success and student lives.