About the Role
Polaris Bank Limited, a leading Systematically Important Bank in Nigeria renowned for innovative electronic banking solutions, is seeking a results-driven Direct Sales Agent Coordinator to join our growing retail banking team. In this pivotal role, you will spearhead our customer acquisition strategies, empower our Direct Sales Agent network, and drive the adoption of our comprehensive suite of retail financial products and services. If you possess a passion for sales leadership and a proven track record in the Nigerian banking sector, we invite you to advance your career with a forward-thinking institution committed to excellence and customer convenience.
Key Responsibilities- Drive the aggressive sale of retail banking products and services, including deposit accounts, loans, and advanced digital banking solutions through the DSA channel.
- Monitor, evaluate, and manage DSA performance metrics to ensure the consistent achievement of assigned sales, customer acquisition, and funding targets.
- Ensure strict adherence to Know Your Customer (KYC), Anti-Money Laundering (AML/CFT), regulatory frameworks, and internal bank policies during all customer onboarding activities.
- Conduct regular field visits, structured coaching sessions, and team engagements to maximize DSA productivity, retention, and service delivery standards.
- Prepare comprehensive performance analytics, resolve operational bottlenecks, and collaborate cross-functionally to optimize business outcomes.
- Bachelor's Degree in Banking and Finance, Business Administration, Marketing, Economics, or a related discipline.
- Minimum of 5 years of proven professional experience in retail banking, direct sales, business development, or customer acquisition.
- Deep understanding of contemporary retail banking products, services, and digital onboarding procedures.
- Comprehensive knowledge of KYC, AML/CFT, and relevant Nigerian regulatory compliance standards.
- Exceptional sales, communication, negotiation, and stakeholder relationship management abilities.
- High proficiency in Microsoft Office suite with strong data analytical and reporting competencies.
- Competitive salary package with attractive performance-based sales incentives.
- Comprehensive health insurance and medical coverage for employees and dependents.
- Continuous professional development through structured training and leadership programs.
- Dynamic, collaborative, and rewarding work environment within a leading Nigerian financial institution.