About the Role
Myrtle Management Consultants is a trusted partner in delivering operational excellence to global leaders in food, beverage, consumer products, and life sciences. We are currently looking for a dynamic Digital Platform Officer to join our team in Nigeria. In this role, you will play a vital part in managing and optimizing our digital infrastructure, ensuring that our websites, portals, and online channels remain functional, secure, and fully aligned with our strategic business objectives.
Key Responsibilities- Manage and maintain company digital platforms, websites, portals, and online channels.
- Update platform content, service announcements, and digital materials regularly.
- Monitor platform performance, availability, functionality, and user activity.
- Identify technical issues, report bugs, and coordinate with technical teams for swift resolution.
- Manage user accounts, access permissions, and platform-related requests.
- Provide first-level support, guidance, and troubleshooting to platform users.
- Gather user feedback to recommend and implement experience enhancements.
- Generate regular performance and usage reports for stakeholders.
- Collaborate with IT, marketing, and operations teams on digital initiatives and updates.
- Ensure strict compliance with data protection laws and internal security policies.
- Bachelor's degree in Information Technology, Computer Science, Business Administration, Digital Marketing, or a related field.
- 2 to 4 years of professional experience in digital platform administration, website management, or IT support.
- Familiarity with Content Management Systems (CMS), digital tools, and platform analytics.
- Strong problem-solving, communication, and organizational skills.
- Proficiency in Microsoft Office and collaborative digital technologies.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and continuous learning in a global consulting environment.
- Collaborative and dynamic workplace culture driven by passion, pace, and performance.