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Deputy General Manager - Central & Regional Operations (CRO)

GIG Logistics | Nigeria, Nigeria

Full-Time Posted 1 day ago 1 view

About the Role

GIG Logistics is Nigeria's leading logistics company, committed to providing cost-effective and timed-delivery logistics solutions that offer complete flexibility to our customers. Our top-tier solutions include freight forwarding, e-commerce logistics, and express courier delivery, supported by a strong reputation for professionalism, speed, and reliability. We are currently seeking an experienced and commercially driven Deputy General Manager (DGM), Central & Regional Operations, to provide strategic leadership across our extensive operational network.

Key Responsibilities
  • Lead and manage a large operational workforce of 300+ employees across multiple locations nationwide.
  • Drive sales, retail performance, revenue growth, and market expansion across assigned regions and centers.
  • Hold Regional, Center, and Operational Managers accountable for agreed KPIs and exceptional business results.
  • Drive cost reduction, productivity, resource optimization, and overall operational efficiency.
  • Oversee the effective management and performance of branches, hubs, and operational centers.
  • Lead center expansion initiatives, including assessment, establishment, optimization, and performance management of new locations.
  • Implement strong Human Capital Management strategies, covering workforce planning, talent development, and succession planning.
  • Monitor operational, financial, and customer experience metrics to ensure timely corrective actions.
  • Build a high-performance culture focused on accountability, ownership, and continuous improvement.
Qualifications
  • Minimum of 10 years of relevant experience in logistics, transportation, retail, supply chain, or a large-scale operational environment.
  • Proven track record of managing a workforce of at least 300 employees across multiple locations.
  • Demonstrable success in driving sales, retail performance, and revenue growth.
  • Strong expertise in multi-site management, branch expansion, and cost optimization.
  • Exceptional commercial, financial acumen, and stakeholder management skills.
  • Bachelor's degree in Business, Operations, Logistics, Supply Chain, Finance, or a related discipline. An MBA or professional certification is an added advantage.
Benefits
  • Competitive salary package with performance-based incentives.
  • Comprehensive health insurance coverage.
  • Opportunities for professional growth and executive leadership development.
  • Dynamic and impactful work environment at Nigeria's top logistics firm.

Skills

Operations Management Strategic Leadership P&L Management Logistics & Supply Chain Business Development Human Capital Management Retail Growth Multi-site Management
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