About the Role
ETC Workforce Services Limited is seeking a reliable and dedicated Delivery Officer to join our dynamic team and support our vibrant restaurant and lounge clients. In this role, you will be the vital link between our clients and their customers, ensuring that every order is handled with utmost care and delivered efficiently within designated timelines. If you thrive in a fast-paced environment and take pride in delivering exceptional customer service, we want to hear from you.
Key Responsibilities- Receive, inspect, and verify customer food and beverage orders for accuracy and completeness prior to dispatch.
- Ensure all items are properly packaged, labeled, and securely arranged to prevent damage during transit.
- Navigate assigned routes efficiently to deliver orders accurately and within approved delivery timelines.
- Maintain a professional, courteous, and polite demeanor when interacting with customers upon delivery.
- Collaborate effectively with kitchen and front-of-house staff in a busy restaurant and lounge environment.
- Adapt to high-pressure situations during peak periods, special events, and high-volume operational days.
- Proven practical experience in delivery operations, logistics, or dispatch services.
- Strong communication and interpersonal skills to interact professionally with diverse clientele.
- Exceptional discipline, reliability, and punctuality with a keen attention to detail.
- Ability to remain calm, focused, and efficient in a busy and demanding hospitality setting.
- Familiarity with local routes and navigation within the operational area.
- Competitive remuneration package with performance incentives.
- Opportunities for professional growth and career advancement within a leading HR consulting firm.
- Comprehensive training and supportive team environment.