Customer Service / Cook Show Coordinator (CSC)

Prime Life Transform Limited | Lagos, Nigeria

Full-Time Posted 3 weeks ago 48 views

About the Role

Prime Life Transform Limited is the leading dealership of Saladmaster in Nigeria, on a mission to champion the movement back to healthy home cooking. We are currently looking for a dynamic, results-driven Customer Service / Cook Show Coordinator (CSC) to join our growing team. In this pivotal role, you will support lead generation, customer engagement, cook-show appointments, and overall sales activities, helping Nigerian families embrace a healthier lifestyle while building a rewarding career for yourself.

Key Responsibilities
  • Conduct cold calling and execute strategic lead generation campaigns to identify prospective clients.
  • Manage email marketing campaigns and ensure timely customer follow-up.
  • Schedule and coordinate cook-shows to showcase healthy cooking solutions.
  • Foster strong customer relations and maintain high levels of engagement.
  • Manage CRM databases and leverage AI tools and automation to optimize sales processes.
  • Brief customers and deliver compelling presentations to drive product interest.
  • Provide robust sales support and follow up on leads to conversion.
Qualifications
  • Minimum of a B.Sc. degree in a relevant field.
  • Excellent verbal and written communication and interpersonal skills.
  • Strong customer relationship management abilities.
  • Proven capability to make cold calls and successfully book appointments.
  • Exceptional presentation and persuasion skills.
  • Proficiency in using CRM software, digital tools, and AI automation platforms.
  • Proactive, highly organized, and target-driven mindset.
  • Customer service certification, customer acquisition skills, or tele-sales experience will be an added advantage.
Benefits
  • Competitive salary package with performance-based incentives.
  • Comprehensive professional training on advanced sales techniques and AI tools.
  • Opportunity to build a long-term, fulfilling career with Nigeria's premier healthy home cooking brand.
  • Dynamic, supportive, and health-conscious work environment.

Skills

Cold Calling Lead Generation Customer Service Email Marketing CRM Management AI Tools & Automation Sales Support Presentation Skills
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