About the Role
Ignite Energy Access is an Abu Dhabi-based leader in distributed renewable energy solutions, dedicated to providing affordable, reliable, and sustainable electricity to underserved communities across Africa. Operating across 12 countries and serving over 15 million people, we are transforming lives and driving the continent’s clean energy transition.
Key Responsibilities- Conduct regular field visits to locate and engage customers with outstanding payments.
- Drive daily and weekly collections to achieve targets and reduce portfolio-at-risk (PAR) metrics.
- Negotiate realistic payment arrangements and track promise-to-pay conversions.
- Escalate high-risk or difficult accounts to the Zonal Team Lead appropriately.
- Collaborate with sales agents and local contacts to improve customer reach and account resolution.
- Submit accurate daily reports detailing visits, collections, and payment commitments.
- Minimum of an OND/NCE or relevant qualification.
- Previous experience in collections, sales, microfinance, fintech, or PAYGo is a strong advantage.
- Strong communication, negotiation, and interpersonal skills.
- Proficiency in English and Hausa languages.
- Comfortable with extensive field travel and basic smartphone data-entry apps.
- High level of integrity, target-driven mindset, and results-oriented approach.
- Transportation allowance
- Call card subsidy
- Lucrative end-of-month performance commissions