About the Role
Wema Bank Plc is looking for a driven and customer-centric Commercial Relationship Management Officer to join our vibrant sales team in the South East region. In this role, you will play a crucial part in expanding our commercial and retail banking portfolio, identifying new market opportunities, and delivering exceptional financial solutions to our esteemed clients.
Key Responsibilities- Execute branch commercial sales strategies to meet and exceed customer acquisition and revenue targets.
- Manage and nurture existing commercial business relationships while actively prospecting for new accounts.
- Analyze financial statements, cash flow forecasts, and credit requests to assess lending risks accurately.
- Ensure strict adherence to KYC compliance, risk management policies, and regulatory guidelines.
- Resolve customer inquiries and complaints promptly, turning service recovery into valuable business opportunities.
- Collaborate with internal teams and provide valuable market feedback for product development and improvement.
- Minimum of a First Degree in any discipline from a recognized institution.
- 3 to 8 years of cognate sales and marketing experience within the banking or financial services sector.
- Professional certification by the Chartered Institute of Bankers of Nigeria (CIBN) is an added advantage.
- Strong interpersonal, communication, and presentation skills.
- Excellent analytical, problem-solving, and digital literacy capabilities.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance and wellness programs.
- Continuous professional development and career growth opportunities.
- A collaborative, innovative, and inclusive work environment.