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Commercial Relationship Management Officer (CRMO) - Abuja

Wema Bank Plc | Abuja, Nigeria

Full-Time Posted 3 weeks ago 9 views

About the Role

Wema Bank Plc is looking for a driven and results-oriented Commercial Relationship Management Officer to join our vibrant sales team in Abuja. In this role, you will play a crucial part in expanding our commercial and retail customer base, driving deposit and loan growth, and delivering exceptional financial solutions that align with our clients' evolving needs.

Key Responsibilities
  • Execute branch commercial sales strategies to achieve customer acquisition and revenue targets.
  • Manage and grow a portfolio of commercial and retail banking relationships, offering tailored financial solutions.
  • Conduct thorough financial statement analysis, cash flow forecasts, and credit risk assessments for loan requests.
  • Ensure strict adherence to KYC compliance, credit policies, and anti-fraud procedures.
  • Resolve customer complaints promptly while identifying root causes to enhance service delivery.
  • Monitor local market competition and provide actionable feedback for product development.
Qualifications
  • Minimum of a First Degree in any relevant discipline.
  • 3 to 8 years of cognate experience in sales, marketing, and relationship management within the banking sector.
  • Professional certification by the Chartered Institute of Bankers of Nigeria (CIBN) is an added advantage.
  • Strong digital literacy with exceptional communication, negotiation, and interpersonal skills.
  • Demonstrated ability in financial analysis, credit risk evaluation, and problem-solving.
Benefits
  • Competitive salary and performance-based incentives.
  • Comprehensive health insurance and wellness programs.
  • Continuous professional development and career growth opportunities.
  • Collaborative and innovative work environment.

Skills

Commercial Banking Relationship Management Sales and Marketing Financial Analysis Credit Risk Assessment KYC Compliance Customer Service
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