About the Role
Wema Bank Plc is looking for a driven and results-oriented Commercial Relationship Management Officer (CRMO) to join our vibrant sales team in the Midwest region. In this role, you will play a crucial part in driving business growth by acquiring new commercial and retail customers, building lasting relationships, and cross-selling our innovative banking products. You will leverage your market insights and financial acumen to identify opportunities, manage lending risks, and contribute significantly to the branch's profitability.
Key Responsibilities- Execute local commercial sales strategies to meet and exceed deposit, loan, and overdraft targets.
- Drive customer acquisition through active prospecting, sales presentations, and community engagement.
- Conduct financial statement analysis, cash flow forecasting, and prequalification assessments for credit requests.
- Ensure strict adherence to KYC compliance, risk management frameworks, and credit policies to mitigate fraud and losses.
- Deliver exceptional customer service by resolving queries promptly and identifying root causes to prevent recurrence.
- Collaborate with internal teams and provide valuable market feedback for product development.
- Minimum of a First Degree in any discipline; additional qualifications will be an added advantage.
- 3 to 8 years of cognate sales and marketing experience within the banking or financial services sector.
- Professional certification such as CIBN is highly desirable.
- Strong digital literacy with the ability to leverage digital tools for sales and relationship management.
- Exceptional interpersonal, communication, and negotiation skills.
- Proven strategic thinking and problem-solving abilities.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance and wellness benefits.
- Continuous professional development and career growth opportunities within a forward-thinking institution.
- A collaborative, diverse, and inclusive work culture.