About the Role
Merit Telecoms, an independent and recognized leader in providing wireless voice and data turnkey services to the telecommunications industry, is seeking a driven and results-oriented Commercial Officer to join our growing team in Nigeria. In this role, you will play a pivotal part in managing key accounts, maximizing sales opportunities, and delivering innovative telecom solutions that enhance our clients' business efficiencies.
Key Responsibilities- Develop and manage key account portfolios to achieve or exceed weekly, monthly, and yearly revenue targets, including driving a minimum 25% quarterly revenue increase.
- Act as the primary point of contact for assigned accounts, building strong relationships to understand clients' strategic goals and business challenges.
- Identify opportunities for account growth, up-selling, and cross-selling additional telecommunications services by developing tailored proposals.
- Maintain updated customer heat maps, account plans, and strategic documentation to guide ongoing engagement.
- Coordinate pre-sales and post-sales follow-ups, ensuring seamless communication between internal delivery teams, project managers, and clients.
- Drive regular governance and client reviews to ensure high levels of customer satisfaction and retention.
- Handle any other official commercial assignments as required by management.
- Bachelor's degree in Business Administration, Marketing, Telecommunications, or a related field.
- Proven track record in key account management, B2B sales, or commercial roles within the telecommunications or ICT sector.
- Strong understanding of wireless voice, data turnkey services, and telecom infrastructure.
- Exceptional negotiation, communication, and relationship-management skills.
- Ability to collaborate effectively with cross-functional technical and project management teams.
- Proficiency in maintaining account plans, heat maps, and sales performance metrics.
- Competitive salary with performance-based incentives and bonuses.
- Opportunities for professional development in a cutting-edge telecommunications environment.
- Health insurance and other staff welfare packages.
- Dynamic and collaborative work culture with global exposure.