About the Role
Rovedana is simplifying staffing, staff management, and payroll administration for businesses of all sizes, with a mission to provide a first-class experience for employees from their first job to their last breath. We are currently seeking a dynamic and motivated Client Relationship Intern to join our Sales and Marketing Department. In this role, you will play a vital part in building and maintaining strong client relationships, responding promptly to customer enquiries, and nurturing potential clients from the prospecting stage through to conversion. This remote opportunity is perfect for a fast learner who thrives in a corporate environment and possesses exceptional communication and organizational skills.
Key Responsibilities- Build and maintain positive relationships with existing and prospective clients through regular communication and follow-ups.
- Follow up on potential clients from the initial prospecting stage, provide timely responses, and ensure leads are properly tracked until conversion.
- Respond promptly to client enquiries via phone calls, emails, and other channels, escalating complex issues when necessary.
- Assist the Sales and Marketing team with prospecting, preparing proposals, scheduling meetings, and following up on sales opportunities.
- Maintain accurate records of client information, interactions, enquiries, and follow-up activities in the database.
- Gather client feedback, identify concerns, and support the team in resolving issues to improve the overall customer experience.
- Prepare regular updates on client interactions, leads generated, follow-up activities, and potential business opportunities.
- A minimum of HND or Bachelor Degree in Business Administration, Marketing, or any other relevant course.
- 0-1 year of experience in a similar role or corporate sales and marketing.
- Good communication, presentation, and human relationship skills.
- Familiarity with the use of CRM software and digital tools such as Google Workspace and Microsoft Office.
- Ability to adjust quickly to a fully remote work model with minimal supervision and a corporate work environment.
- Must possess functional work tools including a computer, stable internet network, steady electricity, and a quiet workstation.
- Demonstrate good professional conduct, strong ethics, and a great culture fit.
- Gain hands-on corporate experience in client relationship management and sales strategy.
- Enjoy the flexibility of a fully remote work environment.
- Receive mentorship and guidance from experienced professionals in the HR and staffing industry.
- Opportunities for professional growth and skill development within a forward-thinking organization.