About the Role
Moniepoint is a leading financial technology company digitising Africa’s real economy by building a robust financial ecosystem for businesses. We provide payment, banking, credit, and business management tools that help enterprises succeed. We are currently looking for a results-driven Business Relationship Manager to join our Commercial and Field Operations team in Edo State and expand our merchant footprint.
Key Responsibilities- Identify, visit, and onboard prospective merchants through field engagement, local trade community outreach, and referrals.
- Educate business owners on Moniepoint’s suite of products, recommending solutions that match their operational and growth goals.
- Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
- Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
- Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and ongoing retention.
- Serve as the primary point of contact for customer queries, resolving issues promptly or escalating complex operational needs appropriately.
- Gather local market intelligence and competitor activity, providing actionable feedback to field leadership to help refine growth tactics.
- Maintain accurate pipeline records and submit timely field performance reports using CRM tools.
- Bachelor’s degree, HND, or OND from a recognised tertiary institution.
- 2 to 4 years of hands-on sales experience within banking, fintech, payment services, or fast-moving commercial environments.
- Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
- Deep understanding of the local financial services landscape and regional trading dynamics in Edo.
- Strong communication, negotiation, and customer relationship management skills.
- Practical experience with POS terminal deployment, payment acquiring, or business loan products is an advantage.
- Competitive base salary complemented by performance-based commissions and annual bonuses.
- Comprehensive health insurance and pension plan.
- People-first company culture that prioritizes team well-being, collaboration, and continuous learning.
- Opportunities for professional growth through knowledge sharing, training, and internal technical talks.