About the Role
Moniepoint Inc. is a leading financial technology company digitising Africa's real economy by building a robust financial ecosystem for businesses. We provide comprehensive payment, banking, credit, and business management tools to help enterprises succeed. We are currently looking for a results-driven Business Relationship Manager to expand our merchant footprint and build high-value customer relationships across Edo State.
Key Responsibilities- Identify, visit, and onboard prospective merchants through field engagement, referrals, and local trade community outreach.
- Educate business owners on Moniepoint's suite of products, recommending solutions that match their operational and growth goals.
- Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
- Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
- Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and ongoing retention.
- Serve as the primary point of contact for customer queries, resolving issues promptly and gathering local market intelligence.
- Bachelor's Degree, HND, or OND from a recognised tertiary institution.
- 2 to 4 years of hands-on sales experience within banking, fintech, payment services, or fast-moving commercial environments.
- Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
- Deep understanding of the local financial services landscape and regional trading dynamics in Edo.
- Strong communication, negotiation, and customer relationship management skills.
- Competitive base salary complemented by a lucrative performance-based commission structure.
- Comprehensive health insurance, pension plan, and annual performance bonuses.
- A people-first culture that prioritizes team member well-being, inclusivity, and open communication.
- Continuous learning and development opportunities, including knowledge sharing and professional training.