About the Role
Moniepoint is a leading financial technology company digitising Africa’s real economy by building a comprehensive financial ecosystem for businesses. We provide payment, banking, credit, and business management tools designed to help enterprises succeed. We are currently seeking a dynamic and results-driven Business Relationship Manager to join our growing team in Benue.
Key Responsibilities- Drive business growth by identifying, visiting, and onboarding prospective merchants through field engagement and local trade community outreach.
- Educate business owners on Moniepoint’s suite of products, recommending tailored solutions for their operational and growth goals.
- Achieve and consistently exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
- Ensure accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines during the onboarding process.
- Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and ongoing retention.
- Serve as the primary point of contact for customer queries, resolving issues promptly and maintaining transparent pricing discussions.
- Gather local market intelligence and competitor activity, providing actionable feedback to field leadership to refine growth strategies.
- Maintain accurate pipeline records and submit timely field performance reports using CRM tools.
- Bachelor’s Degree, Higher National Diploma (HND), or Ordinary National Diploma (OND) from a recognised tertiary institution.
- 2 to 4 years of hands-on sales experience within banking, fintech, payment services, or fast-moving commercial environments.
- Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
- Deep understanding of the local financial services landscape and regional trading dynamics in Benue.
- Strong communication, negotiation, and customer relationship management skills.
- Practical experience with POS terminal deployment, payment acquiring, or business loan products is an advantage.
- Competitive salary with attractive performance-based incentives and bonuses.
- Comprehensive health insurance and wellness coverage.
- Opportunities for rapid career advancement within a fast-growing African fintech leader.
- Continuous learning, professional development, and mentorship programs.