Business Analyst Intern

erpSOFTapp | Lagos, Nigeria

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About the Role

erpSOFTapp is a dynamic team of experienced business and IT professionals specializing in large-scale enterprise system implementations for global companies. With deep expertise spanning various sectors and emerging economies, we help organizations optimize their business processes and deploy Odoo solutions to secure a distinct competitive advantage. We are currently looking for a smart, logical thinker to join our helpdesk team as a Business Analyst Intern and jumpstart an exciting career in enterprise technology.

Key Responsibilities
  • Provide first-line helpdesk support and troubleshoot user issues related to enterprise systems.
  • Interact professionally with clients across diverse global markets to understand their operational challenges.
  • Assist senior consultants in documenting business processes, workflows, and system requirements.
  • Explore emerging markets and industry sectors to gather insights that drive better project delivery.
  • Collaborate effectively with cross-functional technical teams to execute clearly defined tasks with minimal supervision.
Qualifications
  • Recent university graduate holding a degree in the social sciences or a related discipline.
  • Must be a fresh graduate currently awaiting mobilization for the mandatory NYSC program.
  • Exceptional verbal communication skills with a strong command of the English language.
  • Proficiency in spoken French will be a tremendous advantage for our international operations.
  • Strong computer literacy and a natural aptitude for learning new software and enterprise tools quickly.
  • High level of emotional intelligence, a sharp intellect, and enthusiasm for tackling complex challenges.
Benefits
  • Gain hands-on experience implementing global enterprise systems like Odoo.
  • Work alongside seasoned business and IT professionals in a supportive learning environment.
  • Build a strong foundation for a lucrative career in business analysis and enterprise consulting.

Skills

Business Analysis Helpdesk Support Process Documentation English Communication French Language Computer Literacy Odoo
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