About the Role
Stanbic IBTC Holdings PLC is a leading full-service financial services group in Nigeria, committed to delivering exceptional banking and wealth management solutions to individuals and businesses. As a key subsidiary of the Standard Bank Group, we leverage cutting-edge technology and a robust network of over 180 branches to drive financial inclusion and economic growth. We are currently seeking a dynamic and analytical Business Analyst to join our innovative team and drive the implementation of transformative enterprise solutions.
Key Responsibilities- Facilitate and manage feature development, implementation, and business adoption of Enterprise Solutions including Salesforce and Robotic Process Automation (RPA) technologies.
- Apply rigorous business analysis, process improvement, change management, and project management methodologies across Waterfall and Agile frameworks.
- Guide the comprehensive collation of business requirements for Salesforce and RPA implementation projects.
- Translate business needs into precise technical user stories for administrators, developers, and quality assurance personnel to ensure seamless building and testing.
- Monitor emerging technologies and continuously optimize existing business processes to enhance operational efficiency.
- Minimum of a Bachelor's degree (B.Sc, B.Tech, or B.Eng) in a relevant discipline.
- Possession of Salesforce Ranger, Administrator, or Business Analyst certifications.
- Relevant certifications and training in Robotic Process Automation (RPA) and Business Analysis.
- Professional certifications in Project Management, Product Management, or Lean Six Sigma (Green or Black Belt).
- Strong behavioral competencies including practical problem-solving, meticulous documentation, and analytical thinking.
- Competitive salary and comprehensive financial benefits package.
- Opportunities for continuous professional development and career advancement within a global banking group.
- Dynamic, collaborative, and inclusive work culture powered by advanced banking technology.