About the Role
Rovingheights is a socially minded bookstore dedicated to bringing quality books to our customers and enriching the reading culture across Nigeria through impactful literacy programs. We strive to be the best at what we do and are constantly growing our vibrant community of readers. We are currently seeking a friendly, organized, and customer-focused Bookstore Assistant to join our dynamic team at our Kano store. In this role, you will be the welcoming face of our store, supporting daily operations, guiding customers to their next great read, and contributing to our vibrant literary environment.
Key Responsibilities- Welcome customers warmly and provide expert, helpful book recommendations to enhance their shopping experience.
- Respond professionally and promptly to all customer enquiries in person and over the phone.
- Process sales transactions accurately and efficiently using available payment gateways and Point of Sale (POS) systems.
- Arrange books thoughtfully and maintain visually attractive, well-organized store displays.
- Receive, label, shelve, and monitor incoming stock to ensure optimal inventory availability.
- Support periodic physical stock counts and thorough inventory reconciliation processes.
- Maintain a clean, organized, and welcoming store environment at all times.
- Promote featured books, special offers, and upcoming store activities or literacy events.
- Collaborate closely with the store team to achieve and exceed monthly sales targets.
- Prepare and submit routine sales and operational reports as assigned by management.
- HND or Bachelor’s degree obtained from a recognized tertiary institution.
- Mandatory completion or valid exemption from the National Youth Service Corps (NYSC) programme.
- Previous retail, sales, customer service, or bookstore experience will be an added advantage.
- Strong verbal and written communication skills with exceptional interpersonal abilities.
- Basic computer literacy, strong attention to detail, and good numerical skills.
- Genuine interest in books, literature, and promoting a reading culture.
- Proven ability to work independently as well as collaboratively within a diverse team.
- Willingness and flexibility to work weekends and public holidays according to the approved store schedule.
- Must currently reside in Kano or be able to commute reliably to the store location.
- Competitive salary with performance-based opportunities.
- Comprehensive staff discounts on a wide range of books and merchandise.
- A vibrant, culturally rich, and supportive work environment that values literacy.
- Continuous professional development and opportunities for career growth within Nigeria's growing retail sector.