About the Role
Cobranet Limited, a leading internet service provider in Nigeria, is seeking a dedicated Billing and Account Receivable Officer to join our dynamic finance team. In this role, you will play a vital part in managing the organization's cash flow by ensuring timely customer payments, maintaining accurate billing records, and handling credit control functions effectively.
Key Responsibilities- Follow up on overdue payments via telephone, email, and physical visits to clients
- Generate and dispatch accurate invoices to customers
- Resolve customer accounting queries, discrepancies, and incorrect payment issues
- Establish and manage appropriate credit limits for clients
- Reconcile incoming payments against customer accounts accurately
- Identify accounts that have exceeded credit limits and initiate necessary disconnection procedures
- Escalate persistent debt issues and problem customers to senior management
- Manage Withholding Tax (WHT) recovery and follow-up processes
- Proven experience in end-to-end accounts receivable and billing processes
- Strong verbal and written communication skills for effective debt recovery
- Excellent interpersonal abilities to build and maintain professional stakeholder relationships
- High level of accuracy, strong organizational skills, and exceptional attention to detail
- Tenacity, resilience, and the ability to conduct difficult financial conversations
- Proficiency in intermediate computer software, including Microsoft Excel and standard accounting packages
- Competitive salary package and performance incentives
- Health insurance coverage and medical benefits
- Opportunities for professional growth within a leading telecommunications company
- Collaborative and supportive work environment