About the Role
Aggregon Foods Nigeria Limited is a rapidly growing fast-food services company dedicated to providing quality and affordable meals to the general public. We offer a diverse variety of both continental and local dishes, expertly prepared by professional chefs under strict hygienic conditions. We are currently looking for a proactive and reliable Assistant Manager to support our daily restaurant operations, oversee staff performance, manage inventory, and ensure seamless service delivery.
Key Responsibilities- Assist the Outlet Manager in the day-to-day running and administrative duties of the restaurant.
- Supervise floor and kitchen staff to ensure excellent customer service and adherence to company standards.
- Train, coach, and motivate team members to achieve operational and sales performance targets.
- Monitor food preparation, portioning, and presentation to maintain superior quality and hygiene standards.
- Handle customer inquiries, feedback, and complaints professionally and promptly to ensure high satisfaction.
- Assist with staff scheduling, shift planning, and attendance management.
- Enforce strict health, safety, and sanitation guidelines in compliance with regulatory standards.
- Maintain a clean, safe, and organized dining and kitchen environment at all times.
- Support revenue growth through active promotion of sales goals and upselling initiatives.
- Generate and submit accurate daily and weekly reports on sales, expenses, and staff performance.
- Stand in for the Outlet Manager and take charge of operations when required.
- Minimum of an OND, HND, or BSc Degree in Hospitality Management, Business Administration, or a related field.
- 2 to 5 years of proven experience in a supervisory or managerial role within the fast-food or hospitality industry.
- Strong leadership, communication, and interpersonal skills with the ability to manage diverse teams.
- Comprehensive knowledge of food safety, health, hygiene, and quality assurance standards.
- Excellent problem-solving abilities and a strong customer service orientation.
- Good organizational, multitasking, and time-management skills.
- Willingness to work flexible hours, including weekends and public holidays.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and career advancement within the company.
- Staff meals and other attractive welfare packages.
- Dynamic and supportive work environment.