About the Role
Philban Consulting is currently recruiting an Assistant Housekeeping Manager for a leading hospitality client in Nigeria. This role is ideal for a dedicated professional looking to advance their career in hotel management by supporting overall departmental operations and ensuring world-class guest satisfaction.
Key Responsibilities- Assist the Housekeeping Manager in planning and managing daily housekeeping operations and staff schedules.
- Supervise housekeeping supervisors, attendants, and support staff to ensure optimal productivity.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain strict hygiene standards.
- Coordinate closely with the Front Office regarding room status, VIP arrivals, and efficient room turnaround.
- Manage departmental inventories, including linen, amenities, cleaning chemicals, and uniform supplies.
- Coach, train, and mentor team members to improve service quality and adherence to company policies.
- Handle escalated guest feedback and ensure swift, professional service recovery.
- Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, or a related field.
- 3 to 5 years of progressive housekeeping experience within a hotel or upscale hospitality environment.
- Proven background in a supervisory or management role within housekeeping.
- Strong knowledge of health, safety, sanitation, and chemical handling procedures.
- Exceptional leadership, organizational, and problem-solving abilities.
- Flexibility to work varied hours, including weekends and public holidays.
- Competitive salary package commensurate with experience.
- Opportunities for professional development and career advancement.
- Health insurance and other corporate welfare benefits.