About the Role
Rubels & Angels is a premier food brand known for serving the tastiest crispy chicken, crunchy fish fillets, rich soup bowls, and exciting surprise trays that create a complete culinary experience. We are currently looking for a dynamic and driven Assistant Branch Manager to join our vibrant team in Nigeria. In this role, you will play a crucial part in supporting the Branch Manager to oversee daily restaurant operations, ensuring seamless service delivery, high staff morale, and strict adherence to our exceptional company standards. If you are passionate about the hospitality industry and possess strong leadership qualities, this is a fantastic opportunity to advance your career with a growing and innovative food brand.
Key Responsibilities- Assist in supervising day-to-day front-of-house and back-of-house restaurant operations to ensure maximum efficiency.
- Support staff scheduling, ongoing training, and performance monitoring to maintain high service standards.
- Step in to manage branch operations effectively during the Branch Manager's absence.
- Monitor stock levels, oversee cost control measures, and manage daily cash handling procedures accurately.
- Ensure strict compliance with health, safety, food hygiene, and sanitation regulations.
- Resolve customer complaints promptly and professionally, escalating issues when necessary to guarantee guest satisfaction.
- Support the implementation of company policies, marketing strategies, and promotional activities.
- Assist in preparing comprehensive operational, inventory, and sales reports for management review.
- Coordinate seamlessly between kitchen, service, and cleaning departments to maintain workflow.
- Possession of an OND, HND, or Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 2 to 4 years of hands-on experience in restaurant or hospitality operations, with proven supervisory exposure.
- Demonstrated leadership, team management, and interpersonal communication skills.
- Strong problem-solving abilities and a customer-first orientation.
- Basic knowledge of financial management, inventory control, and cost budgeting.
- High level of integrity, accountability, and the ability to multitask effectively under pressure.
- Flexibility to work varied shifts, weekends, and public holidays as demanded by the restaurant industry.
- Competitive salary package commensurate with experience.
- Opportunities for rapid career advancement within a growing restaurant chain.
- Comprehensive training and professional development programs.
- Staff meals and an engaging, supportive work environment.