About the Role
Rubels & Angels is a premier dining destination known for serving the tastiest crispy chicken, crunchy fish fillets, wholesome food bowls, and delightful surprise trays. We are dedicated to delivering a complete and unforgettable food experience to our valued customers. We are currently seeking a dynamic and results-driven Assistant Branch Manager to support our restaurant operations and help drive branch success in Nigeria.
Key Responsibilities- Assist the Branch Manager in overseeing day-to-day front and back-of-house restaurant operations
- Support staff scheduling, ongoing training, and performance monitoring to maintain high productivity
- Step in to lead branch operations effectively during the Branch Manager's absence
- Monitor stock levels, implement cost control measures, and manage secure cash handling procedures
- Ensure strict compliance with food safety, health, hygiene, and exceptional service standards
- Resolve customer inquiries and complaints promptly, escalating complex issues when necessary
- Support the successful implementation of company policies, marketing strategies, and promotional events
- Assist in preparing accurate operational, inventory, and sales reports for management review
- Coordinate seamlessly between kitchen, service, and cleaning departments to ensure smooth workflows
- Possession of an OND, HND, or Bachelor's degree in Hospitality Management, Business Administration, or a related field
- 2 to 4 years of proven experience in restaurant or hospitality operations, with demonstrated supervisory exposure
- Strong leadership, supervisory, and interpersonal communication skills
- Exceptional customer service orientation with a proven ability to handle pressure and multitask effectively
- Solid organizational, time management, and problem-solving abilities
- Basic understanding of financial metrics, reporting, and inventory management
- High level of integrity, accountability, and flexibility to work shifts, weekends, and public holidays
- Competitive remuneration package based on industry standards and experience
- Opportunities for professional growth and career advancement within a thriving hospitality brand
- A vibrant, supportive, and engaging work environment