About the Role
Sun King is the largest off-grid solar energy provider in Africa and Asia, dedicated to powering lives through innovative Pay-As-You-Go solar solutions. We are currently looking for a dynamic and results-driven Area Phone Business Manager (Reliever) for a 6-month contract to coordinate direct distribution operations, manage sales networks, and ensure timely collections across your assigned territory in Nigeria.
Key Responsibilities- Recruit, train, and retain a high-performing team of at least 40 Sun King Energy Officers to drive sales and customer engagement.
- Lead daily field visits, joint fieldwork, and market activations to support sales processes and ensure rigorous collection tracking.
- Meet or exceed monthly sales and collection targets established by the Regional Business Manager.
- Provide exceptional customer service by ensuring prompt resolution of customer inquiries and warranty issues within 24 hours.
- Manage marketing materials, inventory, and smartphone distribution efficiently to maximize return on investment.
- Conduct regular review meetings to motivate agents and recognize top-performing talent within the territory.
- Bachelor's degree in a business-related field or equivalent practical experience.
- At least 3 years of hands-on sales experience with a strong track record of meeting targets.
- Proficiency in computer applications, particularly Microsoft Excel and PowerPoint.
- Extensive customer care experience with exceptional relationship-building and coaching skills.
- Strong planning, organizing, prioritization, and local territory knowledge.
- Competitive stipend and performance-based incentives.
- Valuable leadership and field management experience with a global solar energy leader.
- Opportunity to contribute to sustainable energy expansion across underserved communities.