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Admissions Specialist

Ascend Business School | Lagos, Nigeria

Full-Time Posted today 1 view

About the Role

Ascend Business School is a forward-looking business education platform designed to connect African ambition with global opportunity. Our programmes combine practical business learning, international exposure, executive development, and future-focused skills. We are currently seeking a dynamic and empathetic Admissions Specialist to serve as the primary point of contact for prospective students, driving our recruitment cycle and helping build a diverse, talented student body in Nigeria.

Key Responsibilities
  • Respond promptly to prospective student enquiries via phone, email, and in-person meetings.
  • Provide clear, accurate information regarding our programmes, scholarships, admissions requirements, and enrolment steps.
  • Process applications, verify candidate documents, and rigorously assess applicants against established admission criteria.
  • Organise and actively participate in recruitment events including open days, education fairs, webinars, and campus tours.
  • Maintain consistent follow-up with prospects to successfully nurture leads and improve conversion rates from initial enquiry to final enrolment.
  • Accurately update and manage applicant records within the institutional CRM and student information systems.
  • Collaborate closely with academic coordinators and the marketing team to align recruitment activities with programme start dates.
Qualifications
  • Bachelor’s degree in Business Administration, Education, Psychology, or a related field.
  • Minimum of 2 years of professional experience in student admissions, recruitment, or high-touch customer service.
  • Exceptional verbal and written communication skills with a professional, engaging phone and email etiquette.
  • Strong organisational abilities, keen attention to detail, and a proactive approach to candidate follow-up.
  • Proficiency in Microsoft Office Suite and familiarity with CRM or database management tools.
  • High emotional intelligence with the ability to handle sensitive applicant information with strict discretion and empathy.
Benefits
  • Competitive salary package commensurate with experience.
  • Opportunities for professional growth and leadership development in a fast-growing educational institution.
  • A collaborative, mission-driven work environment dedicated to transforming African business education.

Skills

Student Recruitment Admissions Management CRM Software Customer Service Communication Data Verification
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