About the Role
DP World is seeking a detail-oriented and professional Workshop Administrator to join our dynamic team in Nigeria. In this role, you will be instrumental in ensuring seamless workshop operations, initiating vehicle services, and delivering top-tier customer satisfaction. We are looking for dedicated professionals who thrive in fast-paced logistics environments and are eager to contribute to our global mission of making trade flow better.
Key Responsibilities- Initiate vehicle services and repairs while managing critical operational documentation and customer service processes.
- Ascertain performance issues, log service requests, and verify warranty and service contract coverage.
- Develop accurate repair estimates and efficiently open and manage job cards.
- Maintain strong customer rapport, ensuring clear, proactive communication throughout the entire service cycle.
- Ensure full compliance with applicable legislation, company policies, and workshop standard operating procedures.
- Minimum of an HND or equivalent qualification in Mechanical Engineering.
- 3 to 5 years of proven professional experience working in a Truck and Trailer Workshop.
- Demonstrated all-round experience with heavy-duty trailers and workshop management systems.
- Strong team player capability with the resilience to deliver results under pressure and meet strict deadlines.
- Exceptional customer-focus orientation paired with a friendly, professional attitude.
- Competitive salary package commensurate with industry standards.
- Opportunities for professional growth and career advancement within a global logistics leader.
- Comprehensive health insurance and other corporate welfare benefits.