About the Role
Advancing Health for Humanitarian Support Initiative (AIDHealth Inc.) is looking for a skilled Social Listening & Digital Analytics Lead to drive our digital monitoring and insight generation. In this remote role, you will leverage enterprise listening tools to track online conversations, analyze public health discourse, and support data-driven decision-making for marginalized populations across Nigeria.
Key Responsibilities- Set up and manage licensed social listening platforms for program themes and community activities.
- Design, test, and maintain Hausa search queries, including spelling variants, code-switching, and Ajami script.
- Monitor online conversations daily and issue priority alerts to partners within agreed timeframes.
- Produce regular monitoring summaries and maintain live project dashboards.
- Track audience responses to program-related community and digital initiatives.
- Lead the selection of listening tools and applications for platform data access.
- Contribute insights to periodic learning reports, baseline reports, and final evaluations.
- Master’s Degree in Communications, Data Science, Media Studies, Social Science, or a related field (PhD preferred).
- At least 5 years of professional experience in social listening or media monitoring.
- Hands-on experience with enterprise listening platforms such as Meltwater, Talkwalker, Brandwatch, or Sprinklr.
- Proven ability to design Boolean queries with high precision and recall.
- Familiarity monitoring Nigerian or Hausa-language digital spaces.
- Fluent in both Hausa and English with strong analytical judgment and attention to detail.
- Competitive NGO sector remuneration package.
- Opportunities to drive impactful public health and humanitarian interventions in Nigeria.
- Flexible remote work environment with a collaborative, mission-driven distributed team.