About the Role
Legend Hospitality Managers Limited is a premier hospitality management consultancy firm driven by a commitment to superior service standards, wealth creation for investors, and the utilization of best practices and modern technology. We are currently seeking a dynamic and detail-oriented Rooms Division Supervisor to join our quality-driven team in Nigeria. In this role, you will play a crucial part in bridging front office and housekeeping functions to deliver seamless guest experiences.
Key Responsibilities- Supervise daily operations of the front office, housekeeping, and other related departments to ensure smooth service delivery.
- Monitor room availability, check-in and check-out procedures, and resolve any guest complaints promptly and professionally.
- Conduct regular inspections of guest rooms and public areas to maintain top-tier cleanliness and maintenance standards.
- Train, mentor, and evaluate room division staff to foster a culture of hospitality excellence and teamwork.
- Collaborate with management to implement operational policies, optimize revenue, and manage departmental budgets effectively.
- Ensure compliance with health, safety, and security regulations across all assigned hospitality zones.
- Minimum of a National Diploma or Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- At least 2 to 4 years of relevant supervisory experience in a reputable hotel or hospitality establishment.
- Strong leadership, interpersonal, and problem-solving abilities.
- Excellent written and verbal communication skills in English.
- Proficiency in hotel management software and standard office productivity tools.
- A proactive mindset with a strong passion for delivering outstanding customer service.
- Competitive salary with performance-based incentives.
- Comprehensive health insurance coverage.
- Opportunities for professional career growth and continuous training.
- A supportive and dynamic work environment within a growing industry leader.