About the Role
Timekeepers International Limited is a premier retail and distribution company established in Nigeria in 2009, specializing in importing and retailing world-leading brands of watches, jewelry, and accessories across the West African sub-region. We are looking for a vibrant and customer-centric Retail Sales Associate to join our growing team. In this role, you will be the face of our luxury brands, delivering outstanding service to walk-in buyers and fostering lasting client relationships that drive business growth. Please note that this position requires long hours of standing and a commitment to maintaining our high standards of professional representation.
Key Responsibilities- Greet and attend to walk-in buyers, converting them into loyal return customers through cordial, efficient, and effective service.
- Handle customer inquiries professionally, providing accurate information about our luxury brands, watches, jewelry, and accessories.
- Manage relationships with existing clients to ensure maximum market penetration and brand loyalty.
- Drive sales promotions and actively contribute to achieving individual and team targets.
- Maintain appealing store merchandising and stay fully updated on product lines and brand specifications.
- Prepare accurate weekly reports and coordinate rapid, reliable after-sales service.
- Positively represent Timekeepers International Limited's corporate interests at all times.
- Perform any other related duties as assigned by management.
- B.Sc. or HND qualification in a relevant discipline.
- Must have completed the mandatory NYSC program or possess a valid exemption letter.
- Prior experience in retail sales, particularly within the luxury goods or fashion sector, will be a distinct advantage.
- Exceptional customer service, communication, persuasion, and negotiation skills.
- Good working knowledge of computers and Microsoft Office applications.
- Must reside within close proximity to the store location and its axis.
- Ability to stand for extended periods during work hours.
- Competitive salary with performance-based incentives.
- Comprehensive training on luxury brand management and retail operations.
- Opportunities for career growth within a leading retail distribution company.
- A vibrant, professional, and supportive work environment.