About the Role
JSK Consulting Group is a premium Human Capital Consultancy dedicated to building social capital and driving maximum productivity for organizations. Since 2010, we have excelled in capacity building, strategic facilitation, coaching, and specialized talent solutions. We are currently looking for a vibrant and professional Receptionist / Front Desk Officer to join our dynamic team on-site in Ikoyi, Lagos. In this pivotal role, you will be the welcoming face of our organization, ensuring seamless daily front-office operations and delivering exceptional customer service to all esteemed clients and visitors.
Key Responsibilities- Welcome and attend to visitors, clients, and business partners with warmth and high professionalism.
- Register all visitors accurately and maintain up-to-date front desk security logs.
- Answer, screen, and professionally direct incoming phone calls to the appropriate team members.
- Receive, sort, and distribute incoming mail, courier packages, and official correspondence.
- Monitor front office supplies and coordinate timely replenishment when inventory is low.
- Schedule appointments and prepare meeting rooms, ensuring all required equipment and refreshments are set up.
- Provide comprehensive administrative support, including filing, document organization, and accurate data entry.
- Communicate internal notices effectively and keep the company notice board updated.
- Maintain a spotless, organized, and welcoming reception area at all times.
- Minimum of a relevant educational qualification (OND, HND, or BSc).
- At least 2 years of proven experience in a receptionist, front desk, or administrative support role.
- Exceptional verbal and written communication skills with a polished professional appearance.
- Strong organizational, interpersonal, and customer service abilities.
- Proficiency in basic computer applications, including Microsoft Office Suite.
- Demonstrated telephone etiquette, keen attention to detail, and multitasking skills.
- Ability to work independently with minimal supervision in a fast-paced environment.
- Must reside in or be willing to commute daily to Ikoyi, Lagos.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth within a reputable consulting firm.
- Health insurance and other corporate welfare benefits.
- A collaborative, supportive, and engaging work environment.